October 9, 2024
EXEO Group, Inc. (head office: Shibuya-ku, Tokyo; Tetsuya Funabashi, President) announces that EXEO Digital Solutions, Inc. (head office: Minato-ku, Tokyo; Koichi Maeda, President), one of the Company’s core subsidiaries (Group companies), engaged in the system solutions business, is launching Jira Service Management (hereinafter, JSM) as an implementation package service for quick, one-price introduction provided by Atlassian Pty. Ltd. (Japanese corporation: Atlassian Corporation).
■ Background
In-house IT operations face numerous issues, including standardization of management contacts, visualization of response status, and centralized management of incidents. However, improving operational efficiency entails considerable time in selecting IT services and tools and adapting them to the business, and improvement work often does not progress as expected. This service solves these issues and quickly improves the efficiency of in-house IT operations.
■ What is the JSM Starter Pack?
JSM is an IT service management solution provided by Atlassian. It is an integrated tool that includes service desk features such as request portals, service catalogs, queues, and SLAs as well as incident management, change management, problem management, asset management, structure management, and knowledge management.
JSM Starter Pack is a service that allows you to quickly get started with JSM by providing carefully curated features with a simple pricing structure. As a result, companies can quickly and effectively improve the efficiency of their in-house IT operations, contributing to enhanced corporate value.
【Contact for inquiries】
Public Relations Team, Corporate Communication Unit, EXEO Group, Inc.
TEL. +81-3-5778-1075 E-mail：contact@en2.exeo.co.jp
